Co Founder of ‘Infosys Technologies’ Narayana Murthy Is an Undoubted Genius
I still remember when I went for an interview in infosys
ways back to 1981, when Narayana Murthy was operating the office from his
Jaynagar house in Bangalore. I did
not join Infosys, since I never expected the phenomenal growth the company will
have in future.
Brief Story behind Infosys Technologies:
Under the stewardship of Narayana Murthy Infosys., grew by
leaps and bounds and became a fag chip company in the world. A group of six
software engineers emerged with the idea of a software company and in 1981
registered a company called Infosys Consultants Pvt Ltd. The company was
registered with borrowed money of Rs.10000 from the wife of Mr. Naryana Murthy.
The six who ventured Infosys along with Narayana Murthy are Nandan Nilekani, S
Gopalakrishnan, N R Narayana Murthy, K Dinesh, N S Raghavan and S
D Shibulal and Ashok Arora.
What made Infosys so unique:
Strategy: Company’s success always depends on its strategies
and plan of action. Infosys and its strategic plans made the company unique.
Infosys also used zero-based decisions, where any previous biases are avoided
when taking strategic decisions. Infosys uses different strategies for
different goals like marketing strategy, customer service strategy, business
strategy and IT strategy.
Globalisation: Mr. Narayana Murthy took Infisys markets
outside India
and made IT products global. Mr. Narayana Murthy is a pioneer in understanding
the most competitive IT industry; understand the necessity of quality vs. cost of
Indian IT professionals. He has successfully led the globalization of Infosys.
Today, over 90 percent of the clientele of Infosys are based outside Indian
shores.
Customer Service: The customer service at Infosys is
friendly and delivery of the product is quality oriented. Reliability, quality
and assistance of Infosys product gets
90% new customers every year and repeat customers never leave him. 90 percent of Infosys clients today are not new but are repeat clients.
Human Resources: Narayana Murthy believes in quality related human resources wing and high priority is set to resource hunt. According to
him the skill-set of the individuals in a team should be ``mutually exclusive
but collectively exhaustive''. Mr. narayana Murthy prefers producing resource
team and believe in team contribution. He like to recruit innovative people in
order to be able to solve problems and limit outsourcing.
Narayana Murthy followed to the core all the principles he
believed and followed in his personal life into his corporate governance
practices. He also shares the wealth
that the company has created with the help of the employees with them again by
offeromg shares to all his employees. In Narayana Murthy’s own words “We realized
early at Infosys that if we aim for public good, it will lead to private good”.
His company was listed in NASDAQ,
improved the image in the world markets and with his stock options to employees
retained them in tact with Infosys.
The Man:
Mr. Narayana Murthy looks simple and lives simple. He had a
humble beginning and continues to be humble after building an empire. He is
disciplined and wanted his whole team to be disciplined. His strength is his
employees and quality of work. He lives
in a two bedroom flat with family and never have clues left that he is the emperor
of a big kingdom. I like to call him ‘Bill Gates of India’.
But for his hard work, vision and confidence, Information Technology would not
have spread its tentacles in the world and India
would not have a name on the globe. He is different from others because he
loves society and wants to contribute to the society by creating quality
employment.
Some facts Narayana Murthy narrated in a meeting at New
York University
(Stern School of Business) on May 9 about the lessons he learn from his life
and career.
The first event was when he was a graduate student in
Control Theory at IIT, Kanpur, in India.
He heard a famous computer scientist discussing exciting new developments in
the field of computer science with his students on ‘how such developments would
alter our future’ with quite convincing tone. He was puzzled and went straight
to the library, read four or five papers he had suggested, and left the library
determined to study computer science. He
says that this experience taught him, that valuable advice can sometimes come
from an unexpected source, and chance events can sometimes open new doors. Read
more at http://www.rediff.com/money/2007/may/28bspec.htm.